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Know Before You Book

M-Star Hotel Nashville

Review our hotel policies, check-in details, cancellation, and important guest guidelines.

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Guests 1 room, 1 adults, 0 children
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Important Information

Policies

To help make your stay at Somatel Nashville Airport in Nashville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Know the basics before booking at Somatel Nashville Airport.

Check-In and Check-Out

  • Check-in: From 3:00 PM
  • Check-out: By 11:00 AM
    Early check-in or late check-out may be requested, though not always guaranteed.

Identification & Age

Guests are required to present a valid photo ID at check-in. The minimum age to book and stay is typically 21 years.

Deposits & Payments

A valid credit card is needed at check-in to cover room charges and any incidental expenses. Some bookings may require a small cash or card deposit.

Smoking Policy

The property is a smoke-free hotel. Smoking is not allowed in rooms or public areas.

Pets

Pets are not permitted. Service animals are welcome as required by law.

Cancellation & Changes

Cancellation terms vary by room type and booking channel. Many reservations allow free cancellation up to a certain date; non-refundable rates are also available. Guests are encouraged to check the policy at the time of booking.

Accessibility Notes

The hotel has some accessible rooms with adapted bathrooms and step-free access. There are no elevators, so upper floors require stair access.